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Our Services


SAP Management Services

Unlike many hospitality management companies, SAP does not take a cookie cutter approach to our services and fees. SAP’s executive team will take the time to get to know you the owner and qualify the needs of your hotel. We will then work with you to design a program that will generate results. SAP can perform complete hotel management for your property or just provide, sales and marketing, centralized accounting or cost control support. How much or how little will be determined in a consultation session. Be assured our services will be in “YOUR” best interest not SAP’s best interest.


  • Day to day operation supervision
  • Establish and monitor business plans
  • Monitor and supervise all personnel matters
  • Implement and monitor purchasing and inventory controls
  • Implement and monitor food and beverage systems
  • Implement and monitor accounting systems including reporting
  • Accounts Receivable and Accounts Payable
  • Prepare, annual forecasts, budgets, and weekly variance analysis
  • Prepare, implement and monitor emergency and guest safety plans
  • Establish preventative maintenance programs
  • Prepare capital improvement schedules
  • Prepare goal-oriented bottom line targets
  • Involve owners in decision-making and in the review of hotel performance

Sales & Marketing

  • Development of top line budget
  • Annual marketing plan
  • Development of group booking goals
  • Development of locally negotiated account consumption goals
  • Sales solicitation goals
  • Sales performance bonus incentive
  • Creative site tour procedures
  • E-Marketing
  • Event management promotions and execution
  • Competitive analysis
  • Sales support and training
  • Public relations coordination
  • Collateral design
  • Quarterly targeted action plan
  • Sales Blitz coordination
  • Outside sales calls
  • Coordination of property and franchise marketing efforts
  • GDS, internet, print, social media marketing


  • Preparation of annual budget
  • Daily flash report
  • Preparation of monthly financial statements
  • Annual reporting and payments of all state, local and lodging taxes
  • Monitor the annual budgeting process
  • Provide financial results analysis and industry comparisons
  • Provide cash flow monitoring and distributions
  • Perform internal financial audits
  • Provide sales, property and income tax audit support
  • Administer banking relationships
  • Loan negotiations

Food and Beverage Management

  • Food & Beverage concept development
  • Menu design & development
  • Kitchen design & planning
  • Cost containment program
  • Food & Beverage promotional programs
  • National franchise marketing
  • Frequent Diner Program implementation and management

Distressed Hotels

  • Help financial institutions, lenders and owners stabilize operations
  • Reduce risks and position the property to ensure optimal performance of the asset
  • Assess the situation and develop a strategic action plan
  • Leverage our network of buyers to assist in the sale of the property
  • Minimize the financial drain on the investors and owners
  • In-depth look at the properties physical plant, operations and marketing
  • Create an operating budget and formulate a tactical plan
  • Engage a General Manager and maintain accountability to implement all of the necessary action steps
  • Communicate progress with the financial institution and/or owner on an ongoing basis
  • Implement disciplined cost controls to ramp up revenues quickly and cost effectively

Human Resource

  • Line Level Job Descriptions and Employee Handbook
  • Management/Associate’s search
  • Best Hiring Practices
  • Employee Relations and Retention
  • Termination Procedures
  • Bonus and Incentive Plans
  • Compensation Consulting
  • Government Compliance
  • Harassment Free Atmosphere
  • Educational & Leadership Training


  • Hotel acquisitions
  • Bank asset management
  • Preparations for sale
  • Hotel feasibility studies
  • Franchise research, agreement & relations
  • Brand affiliation development & support
  • Fair franchising champion
  • Liquidated damage negotiation